buyer service agent through the “engineeringâ€/Internet staff named lisa really HUNG UP on me After i was conversing. i’ve by no means experienced such a very poor experience prior to. she was particularly impolite ahead of hanging up.
So here is my Pal owing at function and my son frightened and bewildered standing on the gate and ready in line To learn more. Ultimately your staff explained to them the flight was going to board all over again and it hardly ever did. Lori needed to get back again to her smaller youngsters that night time and her position the following early morning, once the attendant claimed the flight was cancelled. Your workers began administering transform flight information and hotel information and facts. Lori life about an hour or so absent and attempted to secure a handy resort for them to spend the evening. By the point it absolutely was her flip, there have been no effortless lodges remaining in the region. In the course of this time, I'm on a person cellphone with American Airlines and my husband is on An additional and Lori is waiting around in one line close to my son who stood beside her in A different. They ultimately reticketed Every person to the flight. My son, the minor which i invested $150 being escorted and cared for by your airline, wasn't placed on the subsequent feasible flight to return house to his relatives, but as an alternative was placed on an American Airlines flight the subsequent day.
I am 1,000,000 member and normally take pleasure in touring on AA,but U.S. Air is no excellent. The staff is very rude
I just lately flew back again from Raleigh Durham to LA airport. It had been 5 hrs. Of misery for me To place up which has a crying twenty thirty day period previous within the flight.
I upcoming learned that there was no Duty Totally free on board. Regardless of currently being informed via the flight attendant that Duty Totally free were discontinued 18 months earlier, I recognize that we ordered merchandise last March.
We flew Just about in eyesight in the location, and then the captain came on and explained that the complex concern was acting up, and as opposed to landing where by our place was, they necessary to turn back to possess it serviced by persons that might essentially make this happen.
no. 0012309351902 from SNA to DFW. I used to be issued foreseeable future flight passes excellent for your yr. I am producing to ask for that you choose to waive the $200 transfer demand when I am able to make use of the passes.
Hi，I desired to check with questions about provide a cat from your U.S. to China, so I identified as your Chinese service. The woman named Annie picked my cellphone. I requested my problem and he or she stated †there isn't a way†I said someone told me it is achievable. She claimed †They are really lying†she did not give me any explanation. I made a decision to connect with once again, another lady answered my phone.
I a short while ago flew an Embraer aircraft from Dallas to Tyler (flight 2746 on December 29th, 2015.) For the reason that Embraer is a small plane with very little leg home, my knees had been embedded while in the seat back in front of me, and it was resulting in discomfort for me as well as the passenger in that seat. I asked the stewardess (“Ellen) if I could shift on the exit isle, where there was a lot more area. After i requested she stated: “We're going to complete counting heads just before we start actively playing musical chairs.†When she concluded counting people today, I went in advance and moved to one of two Open up seats in the exit isle–I didn’t talk to her yet again thanks to her rude response the first time. Ellen arrived over the general public handle system: “Did you move to the exit isle? Return to your seat.†I went back promptly. She ongoing on the PA: “There might be a $ten,000 fantastic, and I am not about to pay back it.
I are already over the cellphone for three hours wanting to resolve a problem the place my bag was split open and my belongings lacking.
make sure you let me know the position of my refund. at first, i booked aa#2602 from san francisco to chicago on friday, april 29th.
I'll say she(AA) uncovered a later on flight for me on another airline,which I so appreciated,but she surely might have a great deal more pleasant in dealing with me.
Okay…I not too long published here ago ordered a ticket to fly solo to check out my spouse and children! YAY…. I read the wonderful print, and clicked on all baggage expenses to discover if there could be any.
I used to be to inform you of my not so nice expericences with the airline, and requesting a refund of my flight. To start with I had been suppose being over the seven:55am flight from Gulftport,MS.